Need a hand? We're always happy to help!

The best way to contact our Player Experience team is through the in-game Support feature. Since your message is linked directly to your game account, we can quickly access the information we need to investigate your issue and help you as efficiently as possible.

Before reaching out, we recommend taking a look through our Help Center. Many common questions are already answered there, so you may be able to find a solution right away.

If you still need assistance, here's how to contact us from within the game:

1️⃣ Open Triple Match 3D.

2️⃣ Tap the Cogwheel icon to open Settings.

3️⃣ Tap “Support”.

4️⃣ Browse our Help Center for answers to frequently asked questions.

5️⃣ If you still need help, tap “Chat with us” at the bottom of the screen.

6️⃣ Tap “New Conversation” to send us a message to our Player Experience team.

If you prefer, you can also reach us by email at [email protected]. However, we recommend contacting us through the in-game Support feature whenever possible, as it allows us to identify your account more quickly and provide faster assistance.

To help us investigate your issue, please include as much detail as possible, such as screenshots, videos, error messages, or a description of what happened. The more information you provide, the faster we'll be able to help.

Come say hi!💜