Support & Bugs
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How Do I Contact Support?
Need a hand? We're always happy to help! The best way to contact our Player Experience team is through the in-game Support feature. Since yo...
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How Can I Save My Progress?
Your game progress can be safely backed up using your Apple ID, Google Account or Facebook through the Save Your Progress feature in Triple ...
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How Can I Restore My Lost Progress?
Ended up back at Level 1? We can help!The first thing to try is signing back into the account you used to save your game. If your progress w...
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I Can't Download or Install The Game
If you are trying to download or install the game and are having issues, there may be a few different reasons behind this issue.There are a ...
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Game Freezes/Won’t Load
Sometimes, games can have performance issues, but there are some tips you can try to improve the performance of the game.Clear the Game’s Ca...
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Issue Connecting To The Internet
While Triple Match 3D can be played without access to the Internet, many of the external features, such as the challenges and teams section,...